TERMS OF
SERVICE

1.1 The services, products, and offerings of ARIAN OFFICIAL are intended strictly for individuals who have attained the age of eighteen (18) years or above, or who access the Brand’s services with the full knowledge, consent, and supervision of a parent or legal guardian possessing legal capacity. By accessing the Brand’s platforms or placing an order, you affirm that you satisfy this requirement or that appropriate consent has been duly obtained, and you accept responsibility for any consequences arising from failure to meet this eligibility threshold.

1.2 By placing an order, submitting an enquiry, or otherwise engaging with ARIAN OFFICIAL, you expressly represent and warrant that you possess the legal capacity to enter into a binding contract under the laws of the Federal Republic of Nigeria or the laws applicable in your jurisdiction. You further represent that you are not restricted by law, court order, or contractual obligation from entering into transactions of this nature and that you understand the obligations arising herefrom.

1.3 You represent and warrant that all personal, contact, sizing, payment, delivery, and identification information supplied to the Brand is true, accurate, current, and complete. ARIAN OFFICIAL shall be entitled to rely fully on such information for all purposes relating to order processing, production, delivery, and communication, and shall not be liable for any loss, delay, or inconvenience arising from inaccurate or incomplete information supplied by you.

1.4 ARIAN OFFICIAL reserves the right, at its sole and absolute discretion, to refuse service, cancel orders, restrict access, or terminate engagement where it reasonably believes that a user lacks legal capacity, has misrepresented information, is acting fraudulently, or is otherwise in breach of these Terms or applicable law. Such refusal or termination shall not give rise to any claim against the Brand.

1.5 Where a user accesses the Brand’s website or services on behalf of another individual, business, organisation, or legal entity, such user represents and warrant that they are duly authorised to act on behalf of that person or entity and to bind them to these Terms. ARIAN OFFICIAL shall not be required to verify such authority and may rely on the representation as made.

1.6 Any breach of the representations, warranties, or undertakings contained in this Clause shall constitute a material breach of these Terms and may result in immediate suspension or termination of access to the Brand’s services, cancellation of orders, or refusal of future engagements, without the requirement of prior notice or opportunity to remedy.

1.7 The Brand reserves the right to verify user information where such verification is reasonably necessary to comply with legal obligations, prevent fraud, protect intellectual property, safeguard commercial interests, or maintain operational integrity. Such verification may include requests for additional documentation or confirmation.

1.8 Nothing in this Clause shall be construed as imposing an obligation on ARIAN OFFICIAL to provide services to any person where doing so would be unlawful, impracticable, commercially unreasonable, or inconsistent with the Brand’s values, operational capacity, or creative direction.

1.9 The eligibility and capacity requirements set out in this Clause apply uniformly across all of the Brand’s platforms, communication channels, physical or digital points of sale, and forms of engagement, whether online or offline, present or future.

1.10 This Clause shall survive the termination of any engagement, order, or access to the Brand’s services to the extent necessary to give effect to its purpose, protect the Brand’s interests, and preserve the integrity of representations made by users.

2.1 ARIAN OFFICIAL operates as a premium fashion and creative brand rooted in craftsmanship, originality, and intentional design. The Brand’s garments are conceived, developed, and executed as expressive works of fashion, reflecting a deliberate aesthetic vision and an elevated standard of quality that distinguishes them from mass-produced or industrial apparel.

2.2 The Brand primarily operates on a made-to-order and bespoke production model, under which garments are produced only after an order has been confirmed and payment received, rather than manufactured in advance or held as ready stock. Customers acknowledge that this model prioritises quality, exclusivity, and craftsmanship over speed or mass availability.

2.3 Production of any garment shall commence only upon successful confirmation of payment by the Brand. Standard production timelines are estimated at ten (10) to fifteen (15) working days, excluding delivery timelines, weekends, public holidays, supplier delays, or unforeseen operational circumstances beyond the Brand’s reasonable control.

2.4 Customers expressly acknowledge that, due to the handcrafted and artisanal nature of ARIAN OFFICIAL’s production process, minor variations in colour tone, fabric texture, stitching, embellishment placement, or finishing details may occur. Such variations are not defects, faults, or errors, but inherent features of handcrafted luxury garments.

2.5 All images, videos, descriptions, measurements, and visual representations displayed on the Brand’s website or platforms are provided for illustrative and guidance purposes only. Differences may arise due to lighting conditions, fabric batches, tailoring techniques, screen resolution, or creative evolution, and customers accept this as part of the bespoke process.

2.6 ARIAN OFFICIAL does not warrant or guarantee exact replication of any displayed product and shall not be liable for dissatisfaction arising solely from reasonable aesthetic differences that do not materially affect the wearability or quality of the garment.

2.7 Customers requiring expedited production or special timelines are encouraged to contact the Brand directly via styledbyarian@gmail.com or official communication channels. Expedited services are subject to availability, feasibility, and additional fees, and acceptance of such requests remains entirely at the Brand’s discretion.

2.8 By placing an order, customers expressly acknowledge and accept the made-to-order nature of the Brand’s operations, including the timelines, limitations, and irreversible production steps involved, and agree that these factors form an essential basis of the contractual relationship.

2.9 ARIAN OFFICIAL reserves the right to refine, modify, or update its production processes, sourcing methods, or craftsmanship techniques from time to time in line with creative growth, operational efficiency, or commercial considerations, without prior notice to customers.

2.10 This Clause shall be interpreted purposively to preserve the exclusivity, integrity, and artisanal ethos of ARIAN OFFICIAL and to ensure that customer expectations align with the Brand’s luxury, made-to-order philosophy.

3.1 All orders placed with ARIAN OFFICIAL, whether through the Brand’s website, social media platforms, electronic communications, physical consultations, or any other authorised channel, shall be deemed an offer by the customer to purchase products subject strictly to these Terms. Such placement of an order does not, in itself, constitute acceptance by the Brand. Acceptance shall occur only upon the Brand’s express confirmation of the order and successful verification of payment, at which point a binding contractual relationship shall arise.

3.2 ARIAN OFFICIAL reserves the unrestricted right to review, verify, and evaluate every order prior to acceptance, taking into account factors including but not limited to material availability, production capacity, technical feasibility, pricing accuracy, delivery timelines, and compliance with these Terms. The Brand shall not be obligated to accept any order where fulfillment would be impracticable, commercially unreasonable, or inconsistent with its operational standards or creative direction.

3.3 The Brand may cancel, amend, or decline an order where pricing errors, typographical mistakes, system malfunctions, or technical glitches result in inaccurate product listings or quotations. Customers expressly acknowledge that such errors do not bind the Brand and agree that cancellation in such circumstances does not constitute breach, misrepresentation, or unfair practice.

3.4 ARIAN OFFICIAL further reserves the right to decline or cancel orders where there is reasonable suspicion of fraudulent activity, misuse of payment systems, chargeback abuse, repeated exchange manipulation, or conduct suggesting bad faith, exploitation, or deliberate circumvention of the Brand’s policies and procedures.

3.5 Once an order has been confirmed and production has commenced, the order shall be deemed final and locked, meaning it cannot be cancelled, reversed, substituted, or materially altered. This restriction reflects the made-to-order nature of the Brand’s operations and the irreversible commitment of materials, labour, creative resources, and production time.

3.6 Customers expressly acknowledge that production activities may commence immediately upon payment confirmation, including but not limited to fabric sourcing, cutting, pattern development, fitting preparation, embellishment work, or third-party sourcing. As such, requests for cancellation after this stage shall not be entertained, regardless of the perceived stage of completion.

3.7 Requests for modification submitted prior to commencement of production may be considered solely at the Brand’s discretion and, where approved, may attract additional costs, revised production timelines, or renewed confirmation requirements. The Brand shall not be obligated to accommodate such requests and shall not be liable where modification is declined.

3.8 ARIAN OFFICIAL shall not be liable for any loss, inconvenience, emotional distress, or expectation damages arising from declined or cancelled orders where such action is taken in accordance with these Terms. Customers acknowledge that such discretion is reasonable, industry- standard, and essential to the sustainability of the Brand’s bespoke business model.

3.9 Order confirmation constitutes the customer’s acknowledgment that they have reviewed product descriptions, sizing information, timelines, policies, and applicable terms, and that they accept responsibility for any consequences arising from incorrect selections, assumptions, or failure to seek clarification prior to placing an order.

4.1 All prices displayed or communicated by ARIAN OFFICIAL are quoted in the currency indicated at the point of sale and represent the cost of design, craftsmanship, materials, and production exclusive of delivery charges, customs duties, import taxes, or third-party fees, unless expressly stated otherwise. Customers are responsible for reviewing pricing details carefully before placing an order.

4.2 Full payment is required prior to the commencement of production for ready-to-wear and made-to-order items. For bespoke or custom commissions, a seventy percent (70%) non-refundable deposit shall be payable upfront, with the outstanding balance payable strictly before dispatch or collection of the finished garment.

4.3 Customers acknowledge that deposits paid for bespoke or custom garments reflect a commitment toward materials procurement, design development, skilled labour allocation, and production scheduling, and are therefore non-refundable under all circumstances, save where refund is expressly required by applicable law.

4.4 ARIAN OFFICIAL reserves the right to revise, update, or adjust prices at any time prior to order confirmation to reflect changes in material costs, production inputs, operational expenses, or market conditions. Such revisions shall not affect orders that have already been confirmed and paid for.

4.5 International customers bear sole responsibility for all customs duties, import taxes, clearance charges, and regulatory fees imposed by authorities in their destination country. Such charges are outside the control of the Brand and shall not constitute grounds for refusal of delivery, delay in acceptance, or cancellation of an order.

4.6 The Brand shall not be liable for delays, seizures, refusals, additional charges, or losses arising from customs inspections, import regulations, governmental actions, or courier procedures in the customer’s jurisdiction. Customers are advised to familiarise themselves with local import requirements before placing an order.

4.7 All payments must be made through authorised payment channels approved by ARIAN OFFICIAL. The Brand shall not be responsible for losses, delays, or disputes arising from payments made through unauthorised platforms, third parties, or informal arrangements not expressly sanctioned by the Brand.

4.8 Where payment issues arise due to banking delays, network failures, payment processor errors, or third-party service disruptions, the Brand shall make reasonable efforts to assist in resolution but shall not be liable for production or delivery delays resulting from such external factors.

4.9 ARIAN OFFICIAL reserves the right to suspend production, withhold dispatch, or cancel orders where payment remains outstanding, disputed, reversed, or subject to chargeback, without prejudice to any other rights or remedies available to the Brand under these Terms or applicable law.

5.1 ARIAN OFFICIAL shall undertake the production of garments in accordance with its established craftsmanship standards, internal workflows, and production schedules. Customers acknowledge that production timelines communicated by the Brand are estimates provided in good faith, based on prevailing operational conditions, and are not guarantees of completion by a specific date.

5.2 Production timelines, generally estimated at ten (10) to fifteen (15) working days, exclude weekends, public holidays, courier delays, customs processes, supplier disruptions, force majeure events, or other circumstances reasonably beyond the Brand’s control. Customers expressly accept that such factors may affect completion or dispatch dates without constituting breach.

5.3 Delivery timelines communicated by the Brand are similarly indicative and dependent on third-party logistics providers. Local deliveries may typically take one (1) to three (3) working days, while international deliveries may take three (3) to ten (10) working days, subject to courier operations and regulatory clearance.

5.4 ARIAN OFFICIAL shall not be liable for delays, losses, or disruptions caused by courier services, logistics partners, customs authorities, governmental agencies, or other third parties involved in the delivery process. Customers acknowledge that once items are handed over to a courier, control over delivery logistics rests outside the Brand.

5.5 Risk in the goods shall pass to the customer immediately upon dispatch of the order to the courier or logistics provider, notwithstanding that the Brand may assist with tracking, communication, or follow-up. Thereafter, the customer bears responsibility for the goods while in transit.

5.6 Customers are responsible for providing accurate delivery details, including address, contact information, and availability for receipt. ARIAN OFFICIAL shall not be liable for failed deliveries, delays, or losses arising from incorrect or incomplete delivery information supplied by the customer.

5.7 Where delivery attempts fail due to customer unavailability, refusal, or incorrect information, any resulting re-delivery costs, storage fees, or losses shall be borne solely by the customer. The Brand shall not be obligated to re-dispatch without settlement of such additional costs.

5.8 International customers acknowledge that customs inspections, import regulations, and clearance procedures may result in delays or additional documentation requirements. The Brand shall not be responsible for delays or charges arising from compliance with foreign regulatory processes.

5.9 ARIAN OFFICIAL reserves the right to withhold dispatch of any order where outstanding payments, unresolved disputes, or compliance issues remain pending, without prejudice to its other rights under these Terms.

6.1 Due to the made-to-order and bespoke nature of ARIAN OFFICIAL’s garments, refunds are not offered under any circumstances, except where expressly required by applicable law. Customers acknowledge that each garment is produced specifically for them and cannot be readily resold or repurposed.

6.2 All bespoke or custom-made garments, including pieces produced to specific measurements, design instructions, or personalised specifications, are strictly non-returnable and non-exchangeable, regardless of fit preferences, changes of mind, or subjective dissatisfaction.

6.3 Items from made-to-order collections may be considered for exchange or store credit only, subject to strict compliance with the Brand’s return conditions and timelines. Such consideration does not create an entitlement and remains at the sole discretion of ARIAN OFFICIAL.

6.4 Eligible items must be returned in their original condition, unworn, unwashed, unaltered, free from stains, odours, or damage, and with all original tags attached. The Brand reserves the right to reject any return that fails to meet these conditions.

6.5 Exchange requests must be initiated within twenty-four (24) hours of delivery for Lagos-based orders and seventy-two (72) hours for orders delivered outside Lagos. Requests made outside these windows shall not be entertained under any circumstances.

6.6 All logistics, courier, and handling costs associated with returns or exchanges shall be borne by the customer, except where the return arises from a verified production fault or error attributable solely to the Brand.

6.7 Any claim relating to damaged or defective items must be reported within the applicable reporting window and supported by clear video or photographic evidence taken immediately upon receipt. The Brand reserves the right to investigate such claims before approving any remedy.

6.8 Where a fault is verified, ARIAN OFFICIAL may, at its discretion, offer an exchange or store credit. Refunds shall not be issued, and any approved remedy shall be processed within a reasonable timeframe, typically five (5) business days.

6.9 Items abandoned for more than three (3) months without collection, communication, or response shall be deemed forfeited. The Brand may donate, dispose of, or otherwise deal with such items without liability to the customer.

7.1 All intellectual property rights in and to the Brand’s designs, sketches, patterns, silhouettes, photographs, videos, text, logos, trademarks, trade dress, concepts, and creative materials, whether registered or unregistered, remain the exclusive property of ARIAN OFFICIAL. Nothing in these Terms shall be construed as granting any licence, assignment, or proprietary interest to any customer or third party.

7.2 Customers acknowledge that all garments produced by the Brand embody proprietary design elements and creative expressions developed through skill, labour, and artistic judgment. Any unauthorised copying, imitation, reproduction, or adaptation of such designs, whether for commercial or personal use, constitutes infringement and may attract civil and criminal remedies.

7.3 No customer is permitted to reproduce, distribute, publish, display, sell, or otherwise exploit any of the Brand’s intellectual property without prior written consent. This restriction applies across all media, platforms, jurisdictions, and formats, whether digital, physical, or otherwise.

7.4 Use of the Brand’s name, logo, imagery, or designs for promotional, commercial, or endorsement purposes without express authorisation is strictly prohibited. Any such unauthorised use shall be deemed misleading and prejudicial to the Brand’s goodwill.

7.5 ARIAN OFFICIAL reserves the right to monitor, investigate, and take enforcement action against any suspected infringement or misuse of its intellectual property, including issuing takedown notices, cease-and- desist demands, or initiating legal proceedings.

7.6 Customers agree not to remove, obscure, or alter any proprietary notices, trademarks, or copyright markings displayed on the Brand’s website, products, packaging, or communications.

7.7 Any feedback, suggestions, or ideas voluntarily submitted to the Brand may be used, adapted, or incorporated by ARIAN OFFICIAL without obligation to compensate or credit the customer, provided such use does not disclose personal data unlawfully.

7.8 The Brand’s failure to enforce its intellectual property rights in any instance shall not constitute a waiver of such rights or prejudice its ability to enforce them in the future.

7.9 Intellectual property protections under these Terms apply globally and are intended to be enforced to the fullest extent permitted by law.

7.10 This Clause shall survive termination of any engagement and remain enforceable indefinitely to protect the Brand’s creative assets and goodwill.

8.1 Users agree to access and use the Brand’s website and platforms only for lawful purposes and in a manner consistent with these Terms. Any use that disrupts, damages, or undermines the integrity of the website or its services is strictly prohibited.

8.2 Users shall not attempt to gain unauthorised access to the website, servers, databases, payment systems, or any connected infrastructure, whether through hacking, data scraping, automated tools, or other malicious means.

8.3 ARIAN OFFICIAL reserves the right to suspend or terminate access to its platforms where user conduct is abusive, deceptive, fraudulent, or otherwise inconsistent with the Brand’s standards or these Terms.

8.4 Users shall not upload, transmit, or distribute content that is unlawful, defamatory, obscene, misleading, or infringing on the rights of others through the Brand’s platforms or communication channels.

8.5 The Brand may implement security measures, monitoring tools, or usage restrictions from time to time to protect its platforms, customers, and operations, without prior notice.

8.6 Any misuse of the website or platforms that results in loss, damage, or liability to the Brand may attract legal action, including claims for damages and injunctive relief.

8.7 Users acknowledge that availability of the website may be affected by maintenance, updates, technical issues, or external factors, and the Brand does not guarantee uninterrupted access.

8.8 ARIAN OFFICIAL shall not be liable for losses arising from reliance on website content that is temporarily unavailable or inaccurate due to technical error.

8.9 The Brand reserves the right to modify, suspend, or discontinue any aspect of its website or services without liability, provided such action is taken reasonably and in good faith.

9.1 To the fullest extent permitted by law, ARIAN OFFICIAL shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of its website, services, or products, including loss of profits, data, goodwill, or opportunity.

9.2 The Brand’s liability, where it arises, shall be limited to the value of the specific order giving rise to the claim, except where such limitation is prohibited by law.

9.3 ARIAN OFFICIAL shall not be liable for dissatisfaction arising from subjective preferences, changes of taste, or expectations inconsistent with the made-to-order nature of its products.

9.4 Customers acknowledge that fashion items are expressive products and that reasonable variations in appearance, fit, or detailing do not constitute defects.

9.5 The Brand shall not be responsible for losses caused by force majeure events, including acts of God, strikes, pandemics, governmental actions, supply chain disruptions, or events beyond its reasonable control.

9.6 Nothing in these Terms excludes or limits liability for death, personal injury, fraud, or other liability that cannot be excluded under applicable law.

9.7 Customers agree to indemnify the Brand against claims arising from misuse of products, violation of these Terms, or infringement caused by customer actions.

9.8 Any claim against the Brand must be brought within a reasonable time and in accordance with applicable limitation laws.

9.9 The allocation of risk under this Clause reflects the bespoke nature of the Brand’s operations and is considered fair and reasonable by the Parties.

10.1 These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to conflict-of-law principles.

10.2 ARIAN OFFICIAL reserves the right to amend, update, or revise these Terms from time to time to reflect changes in operations, legal requirements, or commercial practices.

10.3 Continued use of the Brand’s website or services after publication of updated Terms constitutes acceptance of such revisions.

10.4 If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

10.5 No waiver of any provision shall be effective unless made in writing and signed by the Brand.

10.6 These Terms constitute the entire agreement between the Brand and customers in relation to the subject matter herein.

10.7 The Brand’s rights and remedies under these Terms are cumulative and not exclusive.

10.8 These Terms bind and benefit the Brand and its successors and assigns.